Privacy Policy


What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.


How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication.We may periodically send promotional e-mails informing you of new products and special offers or other information using the email address you have provided.

If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out newsletters?


How do we protect visitor information?

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.


Do we disclose the information we collect to outside parties?

Freddy & Sky Limited trading as The Room Alive is committed to ensuring that your privacy is protected and will not disclose buyers’ information to any third parties. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


How can you opt-out from our newsletters?

To unsubscribe from our newsletters, please click on the ‘unsubscribe’ button on the newsletter or email us at Please note that due to email production schedules you may receive any emails already in production.


Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.